Arrived at imaging to be told our appointment was out of date. It was stressed on leaving the hospital that an X-ray was needed before review with surgeon (the letter had been given to me) However another receptionist was very helpful and X-ray was completed. Then I had to go to level 9 for ecg.
On entering the closest lift I discovered it only went to level 6. Asking a random person they directed me to the correct lift, ECG completed I headed down in the lift to level 7 only to discover that was 7d not 7b. I was redirected to another lift and told I should have known as my appointment sheet was yellow!
Finally I arrived at 7b and the nursing staff were helpful and the consultant was excellent explaining the outcome of the operation and showing me the results of my tests
Luckily I had left Ballymoney on the 730am train so I was in good time. However it would be useful if a few instructions were included with the appointment letter as there were few staff about and several outpatients were also confused and we tried to help each other
"Post operation visit to consultant"
About: Outpatients Services / Level 7 Outpatients Outpatients Services Level 7 Outpatients BT12 6BA Outpatients Services / Level 9 Critical Care Outpatients Services Level 9 Critical Care BT12 6BA Royal Victoria Hospital / Radiology Royal Victoria Hospital Radiology BT12 6BA
Posted by Coleraine heart patient (as ),
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