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"What a great bunch of people"

About: Altnagelvin Area Hospital / Day Case unit

(as a service user),

I attended DESU for a procedure and I would like to say how lovely all the staff were.  The nurses and drs and anaesthetist all made me feel so comfortable and at ease.  They talked me through everything and came to speak to me after my procedure.  And to the nurse who's hand I held very tightly I hope you are ok lol. The coffee and toast were the best.  What a great bunch of people to have in a nerve wracking environment.  Thank you 

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Response from Marie O'Reilly, Orthopedic Theatre Sister, Day Case Unit Altnagelvin, western trust 11 months ago
Marie O'Reilly
Orthopedic Theatre Sister, Day Case Unit Altnagelvin,
western trust

Coordinate the smooth running of orthopaedic surgical lists in a busy Day case Unit delegating staff to ensure the care given to patients is of the highest possible standards.

Submitted on 13/08/2024 at 16:14
Published on Care Opinion at 16:48


Dear Kerry572, I am delighted to hear of your positive experience in the Day Case unit,, I will pass on to the team your kind words. We do aim to ensure our Patients receive high standards of care on their surgical journey. We all hope you recover soon.

Thank you again for your kind positive feedback

Marie

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