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"I am still waiting"

About: Royal Devon & Exeter Hospital (Wonford) / Cardiology

(as a service user),

Cardiology dept carried out an angioplasty in mid-May and as I was getting off the table the surgeon told me they could not complete because of the calcium built up but they did say it is possible to drill it out although this operation is somewhat risky. They then told me that they would have me back and take more pictures plus having a discussion with the team.

That was 11 weeks ago. I am still waiting and my quality of life is deteriorating to the extent that I have to determine if I can carry out the task I wish to do.

Your staff are excellent people but as a patient communication is a very important part of reducing stress.

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Responses

Response from Becky Chawner, Lead Cardiology Specialist Nurse (Eastern Services), Cardiology (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 10 months ago
Becky Chawner
Lead Cardiology Specialist Nurse (Eastern Services), Cardiology (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 15/08/2024 at 16:11
Published on Care Opinion at 16:52


Dear Michaelk432

Many thanks for taking the time to post this comment.

I am very sorry you continue to wait for an update.

Please could you contact the consultants secretary or our deputy services manager who will investigate for you?

Kind regards

Becky

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Michaelk432 (a service user)

Thank you for your reply. I received a phone call on Wednesday morning with the offer and a date which I have accepted. I do not know of course if my words actually prompted the offer but I do know my nurse who visits me on a weekly basis was communicating with cardiology. I have nothing but admiration for the medical teams working at the RD&E it was only the weeks of silence which was causing me so much stress.

My kind regards

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