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"The whole team are wonderful and the atmosphere is perfect"

About: Marjorie Warren Unit / Endocrine Investigation Unit

(as the patient),

I was diagnosed recently with Addison Disease and this appointment was to go through the finer details of the condition and how myself and my husband were managing.

Joanne and her colleague Justine were very kind and put us at ease immediately. Joanne was able to answer all our questions in a very clear manner. Went through the injection process and we are comfortable should the need arise we would be ok.

We came away with with a clearer understanding of the condition and confident that we can carry on with our day to day.

The whole team on the unit are wonderful and the atmosphere is perfect, lots of smiles from everyone. Thank you so much for your time.

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust 11 months ago
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust
Submitted on 06/08/2024 at 08:46
Published on Care Opinion at 08:46


Good morning,

Thank you for taking the time to share your feedback about your support from the Endocrine Service. It was lovely to read how the input from Joanne and Justine helped put you at ease and enable you to build your confidence.

I will share your feedback with the team involved as I know they will appreciate seeing this. I wish you well with your ongoing treatment and support.

Kind regards,

Aoife Isherwood

Patient Experience Team

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