"Day patient for a Colonoscopy"

I was seen almost on time. The nurse that came to collect used her head to direct where I should go. Some parents use this manner to communicate with children, but I find it inappropriate for an adult communicating with another adult, when the adult communicating is providing a service.

Another nurse later introduced herself to me as the one who would see me through the process. In the course of the investigation I suffered a lot of pain for a while. The nurse was trying to get me to breath deeply to help, but did not recognise when I was, or was trying to do this while in excruciating pain. She also appeared to have no empathy.