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"Despite repeated pleas nothing has been done."

About: Clydesdale Locality Support Service / Adult and Older People's Social Work Team

(as a relative),

My 89 year old father stays in sheltered housing. He suffered a stroke and spent 10 weeks in Wishaw hospital and is now wheelchair bound. My 87 year old mother has recently been through cancer treatment. On his return home it was obvious he would require adaptions to be made to the property as there is a 2 inch threshold on the door and two steps to get outside. Despite repeated pleas regarding this nothing has been done. Initially they were told he would need to be assessed for 6 weeks which have long since come and gone, however then told this was wrong and now told they need to rehab him for up to a year as this is his best chance of recovery before any consideration would be given to adaptions and even then it would be unlikely.  He is effectively a prisoner in his own home. There are numerous houses in the complex which have ramps and doors without thresholds. We have even been told that there a ramp in a nearby property that is not required, when queried about moving it we were told it would cost money and wouldn’t be considered. 

He is also being wiped down over the toilet as he is unable to access the bath in the property. A wet room is required to allow him to have a decent wash, again this request has been ignored. To be put through this stress at 89 years old is unacceptable and clearly having an effect on their mental wellbeing. The word that we keep hearing is unfortunate. It is very unfortunate that at 89 years old he cannot have a proper wash or get out for some fresh air. Very unfortunate indeed!

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Responses

Response from Catherine Brown, South Care Group Lead- South Lanarkshire Community and Neurological Services, Outpatient Service - South Community & Neurological OT, South Lanarkshire University Health and Social Care Partnership 9 months ago
Catherine Brown
South Care Group Lead- South Lanarkshire Community and Neurological Services, Outpatient Service - South Community & Neurological OT,
South Lanarkshire University Health and Social Care Partnership
Submitted on 07/08/2024 at 14:45
Published on Care Opinion at 14:55


picture of Catherine Brown

Dear requirementny78

Thank you for taking the time to tell your story on Care Opinion.

It sounds as if it has been a challenging time for you and your family.

I would like to be of any support I can be but it is difficult to comment more without being aware of the full detail related to your father and mother's situation.

I would be happy to look into things for you if you would be willing to provide further detail. If you wish to do so please contact patient services on PatientAffairs.PrimaryCare@lanarkshire.scot.nhs.uk and they can put us in touch.

Kind regards

Catherine

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