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"The support has been outstanding"

About: Adult Health and Social Care Localities / Older Adult Mental Health Team (Willow Clinic)

(as a carer),

We recently had a new client who was admitted to our care home. We agreed admission to the home with the support of the Willow clinic, particularly Laura & Fiona. Since admission to the home we have seen a significant reduction in distress and the resident has been engaging with different activities within the suite, there was very limited communication however this has now even started to improve significantly. 

The support we have received from the Willow Clinic has been outstanding. They have visited weekly and continued to  offer support and advice, and we have seen many improvements.

 The support we have received has been outstanding and the team are always just a phone call away. 

 I feel the Willow Clinic and the team have worked tremendously together to ensure we achieve outcomes for the client. 

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Responses

Response from Michelle McGeever, Service Manager, Mental Health & Recovery, Mental Health and Recovery, East Renfrewshire Health and Social Care Partnership 9 months ago
Michelle McGeever
Service Manager, Mental Health & Recovery, Mental Health and Recovery,
East Renfrewshire Health and Social Care Partnership

Manager of Mental Health and Recovery Services.

Submitted on 05/08/2024 at 09:12
Published on Care Opinion at 09:12


picture of Michelle McGeever

Thank you Robert3 for taking the time to connect with us and share your positive experience of working with our staff at the Willow Clinic. We appreciate you taking the time to post your comments along with your appreciation of the teams supports. I will ensure that the feedback is passed to Laura & Fiona and the broader team. The work they all do can be make huge improvements to someone’s quality of life and we thank you for sharing your experience of working with the Older Person's Mental Health Team.

Kind regards

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