"Early Pregnancy Unit Rude"

I was having a lot of pain during the 5/6 weeks mark of my pregnancy and my partner suggested I called the EPU. I did and want greeted by the rudest receptionist ever. She made me feel invalid, like because my pregnancy was early it didn’t matter, and told me to get my bloods done and call back the next day. She didn’t give me any information on where or how to get my bloods done just told me to go to. I took myself to the blood clinic at Whitegate Drive only for the lovely nurse there to be so confused. I was panicking and stressing. I called back EPU with the lady next to me and the receptionist was so rude the lady nurse had to take over the call for me as she was disgusted by her behaviour. The receptionist put the nurse in charge on and she too was super rude but not nearly on the receptionist’s level. They spoke about me as if I was thick and stupid when I was scared and in pain. Please do not work in EPU if you have a lack of compassion and just generally have the personality of Mrs trunchball.

After this I’m considering a move to Preston as I can’t see it getting any better.