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"The care I’ve received is second to none"

About: Daisy Hill Hospital / Elective Overnight Stay Centre/Gynaecology Ward Daisy Hill Hospital / Emergency Department Daisy Hill Hospital / Female Medical

(as the patient),

My GP recently sent me to Daisy Hill Hospital as she thought I may be developing Sepsis.

I went to A&E and was seen by Emmanuel, who was lovely and put my mind at ease. I spent my first night in the corridor on a recliner chair and the staff couldn’t do enough to make me more comfortable.

Next day I was moved to female medical and greeted by Susan and Kim and Danielle was lovely too. Susan was just the best and her bedside manner is impeccable.

I also had dealings with a wee Dr assistant called Tom, he was brilliant too and kept me in craic whilst explaining exactly what was happening to me.

Linda, who is a care assistant, was amazing too and brilliant with elderly patients helping to wash and feed them.

I got moved to elective surgery ward and again the team are amazing, from nurses to care assistants.

It’s been 23 years since I’ve been in hospital and I was very ill and thought I was dying, I have to say that the care I’ve received in Daisy Hill is second to none.

Well done team, you’re a Godsend. Your respect, care and dignity shown to me and others, well there are no words fitting. I’d like to add whilst I don’t know his name my consultant was friendly, thorough and kept me informed of my progress and treatment plan which is very comforting when you’re ill and frightened. Thank you 

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Responses

Response from Judith Mitchell, Ward Manager, Female Medical, Daisy Hill Hospital, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 11 months ago
Judith Mitchell
Ward Manager, Female Medical, Daisy Hill Hospital, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 02/08/2024 at 09:38
Published on Care Opinion at 09:38


Thank you for taking the time to share your experience of Female Medical Ward. We are delighted that you have had a positive experience. Its great to read that you have found the staff to be so attentive. I will share your comments with Susan, Kim, Danielle and Linda and I know they will be very appreciative of your very kind words. I hope your are feeling better.

Best wishes

Judith

Ward Manager

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