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The staff in craigavon area hospital saved my life

Posted By Char5

"The staff in craigavon area hospital saved my life"

About: Craigavon Area Hospital / 1 North Cardiology Craigavon Area Hospital / Intensive Care Unit Northern Ireland Ambulance Service / Emergency ambulance response

(as the patient),

Following a few days of sickness at home a family member called an ambulance when my condition deteriorated.

The paramedics were so kind and got me to Hospital very fast where staff were waiting for me in resus. Once stabilised I was moved to ICU for 6 days and then to 1 north for a further 6 days.

All the nursing staff were so kind and respectful and kept my family up to date. A special mention goes to cardiologist Dr Grey, I have several teams of doctors treating genetic medical conditions and he contacted them all immediately to keep them in the loop, this put my mind at ease as my medical teams know my history.

I never once felt like I was being ignored and all my questions were answered thoroughly.

The doctors and nurses in Craigavon Area Hospital (CAH) saved my life and I’m eternally grateful 

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Responses

Response from Lynsey McCready, Clinical Sister 1 North, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 11 months ago
Lynsey McCready
Clinical Sister 1 North, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Submitted on 01/08/2024 at 08:46
Published on Care Opinion at 08:46

Good morning,

Thank you for taking the time to post this positive feedback. I will pass this on to the staff and Dr. Gray.

Wishing you a speedy recovery.

Kind regards

Lynsey McCready

Clinical sister 1 north

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Response from Maggie Hamilton, Experience & Involvement Facilitator, Quality, Safety & Improvement, Northern Ireland Ambulance Service 11 months ago
Maggie Hamilton
Experience & Involvement Facilitator, Quality, Safety & Improvement,
Northern Ireland Ambulance Service

The Northern Ireland Ambulance Service (NIAS) Experience and Involvement Facilitator is responsible for developing and delivering high quality, effective services and processes for NIAS Service Users, Carers, their Advocates, the Public and NIAS Staff across Northern Ireland (NI) to facilitate and enable them to fully contribute to and participate in experience and involvement in relation to the NIAS.

Submitted on 01/08/2024 at 13:32
Published on Care Opinion at 13:32

picture of Maggie Hamilton

Good afternoon Char5,

Thank you for taking the time to share your valued feedback. We are always grateful to those who share their experiences of the services they have received. It was heartening to learn how the paramedics were so kind and how they got you to hospital very fast. As an organisation we are committed to consistently show compassion, professionalism, and respect for the patients we care for.

I hope you are recovering well.

Kind regards,

Maggie

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