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"Continuing care for my Mum from the HART team"

About: Community Services / Home Assessment Recovery Team (HART)

(as a relative),

This is a follow up to my original review of April of this year.

My mum's care from the HART team began in February, when she returned home from Ninewells hospital after fracturing her pelvis in a fall. 

Her confidence has grown with the care she has received and she continues to administer her own medication and see to her own meals, something she started doing a few weeks after her return home. A carer visits 3 times per day and assists with her shower in the morning and checks in on her at teatime and at night. This has worked well, giving her the independence she needs whilst ensuring that she is safe. 

She now goes out for short walks with a carer, when the weather allows and when she feels up to it and on occasion a carer will visit in the afternoon, if they have some spare time, to take her for a walk or help with some light exercises. This is one of the amazing things these carers do, of their own volition and for which I am extremely grateful.

As I have mentioned in my previous full review, I am full of respect for the entire HART team who have showed my mum such compassion, patience and understanding. She still finds it peculiar to undress in front of a male carer but because of their attitude to this amazing job they do, she just gets on with it. I am also very proud of my mum for accepting this - I understand how difficult all of these changes have been for her. Although she still, and always will, need reassurance, the commitment shown by her carers has allowed her to regain some confidence and independence and remain in her home. A wonderful thing. 

As before, my brother and I continue to be eternally grateful to the HART team, we really could not have wished for better for our mum. I extend our heartfelt thanks to you all for your wonderful care and to the training team who are obviously doing such a spectacular job.

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Responses

Response from Geraldine Knight, Care Opinion Engagement Worker, P&K HSCP 10 months ago
Geraldine Knight
Care Opinion Engagement Worker,
P&K HSCP

To generate interest, attract, invite, support P&K HSCP service providers to subscribe to Care Opinion, which will then enable service users to feedback their story about the service on Care Opinion.

Submitted on 07/08/2024 at 17:26
Published on Care Opinion at 17:26


picture of Geraldine Knight

Dear Devon Babu

My name is Geraldine Kight, my role is Care Opinion Engagement Worker for Perth & Kinross Health & Social Care Partnership.

I am writing to thank you for sharing your story on Care Opinion.

It was wonderful to read your ‘follow up’ story and how the care your mum has received from the HART team has helped her regain her confidence and independence during her recovery.

The HART team are currently very busy at this time, however they will respond to you soon as they are able to.

We are grateful for your feedback, thank you for taking the time to share this story on Care Opinion.

Kindest regards

Geraldine

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Response from Julie MacLeod, Occupational Therapist , HART, Perth and Kinross Health & Social Care Partnership 10 months ago
Julie MacLeod
Occupational Therapist , HART,
Perth and Kinross Health & Social Care Partnership
Submitted on 22/08/2024 at 21:19
Published on Care Opinion on 23/08/2024 at 09:49


picture of Julie MacLeod

Dear Devon Babu

I am an Occupational Therapist based with the HART team, firstly I would like to apologise for the length of wait for a response.

Secondly, thank you so much for taking the time to post about your mum's care. I am so glad that she is regaining her confidence with her daily tasks and that you as her family are able to see the value of the HART service.

I will pass your message onto all within the HART team, who I am sure will be thankful for your kinds words.

Kind Regards

Julie Macleod

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