"Exceptionally wonderful staff"

Rachel and Claire (both midwifes): Claire looked after my Daughter during labour on nightshift and Rachel on dayshift, both these ladies were nothing more than very professional, kind, caring and very person centred! They made our experience wonderful, always going above and beyond.

They never expressed any stresses that the hospital was under at this time due to diversion, which we knew about due to a different staff member continually telling us this and the fact they had no beds and where short of staff, which I found very unprofessional and adding to the stress of an expecting mum. 7 hours wait in maternity assessment unit! I feel this area or staff member in particular should be addressed.

However fast forward to labour suite and it was like a different hospital. I can't speak any more highly of both these ladies in labour ward previously mentioned, the handover was clearly delivered so well which made us especially expecting mum feel comfortable and well looked after. My daughter chose a particular plan of birth and they liaised with the correct professionals to help her obtain enough information about this, they also helped support us as birthing partners.

Once again I'll express absolutely exceptional care from both ladies and we were wondering if there is somehow we could be informed of how to nominate for future health awards!