"Great service from a receptionist today "

I’ve had a bad scalp and had been given an appointment for 30th July 24 which I thought was a long time to wait ! The condition got worse so rang James wigg yesterday and explained and was told would have to find back in the morning which I did and was told to submit another e consult which I did and a few hours later got a response saying I had a appointment for the 30th which I knew but as the condition was worsening I wanted to been seen or even speak to a doctor! I also sent a text back saying it might not be urgent to you but it I to me! I had to go to James wigg today for a breast screening so while I was there I spoke to a receptionist and he went out of his way to help me. He sent me a link so I could send photos to them and I know have a phone call tomorrow between 6-7. Thank you from the receptionist ! I also explained in the 2 econsult that I work in retail with a black uniform and the flakes were falling on my uniform which is very embarrassing!

You really shouldn’t have to wait so long for an appointment!