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"Put me at ease right away"

About: Victoria Hospital / Pre-assessment

(as the patient),

Went along for my pre Assessment to see Nurse Lauren. She had a great personality and put me at ease right away. She was of course professional and knew her stuff when explaining things and answering my questions. It's good to see young enthusiastic people joining and staying with the NHS. Get my gall bladder removal op in a couple of weeks.

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Response from Pauline Hope, Clinical Nurse Manager, Planned Care Directorate, NHS Fife 11 months ago
Pauline Hope
Clinical Nurse Manager, Planned Care Directorate,
NHS Fife
Submitted on 09/08/2024 at 12:41
Published on Care Opinion at 12:41


Dear importerdm45,

Thank you for taking the time to put your feedback on care opinion. It is lovely to read that Lauren put you at ease and able to answer your questions, I will share this with her.

I hope your gall bladder operation goes well.

Kind regards

Pauline

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