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"Prostate biopsy"

About: New Stobhill Hospital / Urology

(as the patient),

Arrived at Stobhill hospital and was seen straight away. Was shown through by a nurse who explained exactly what I needed to do.

Was given plenty of information and met the person doing the biopsy, at every step right up till leaving my details were checked. Not a very pleasant procedure but I was put at ease.

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Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 11 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 01/08/2024 at 09:29
Published on Care Opinion at 09:29


picture of Kevin Torbet

Dear Gorgd64

Thank you for sharing your experience of attending the New Stobhill Hospital. We are pleased to hear that you were seen promptly upon arrival and that our nursing staff provided clear and thorough guidance throughout your visit.

We understand that undergoing a biopsy can be an uncomfortable procedure, and we are glad that our team was able to put you at ease. It is reassuring to know that you felt well informed and that your details were consistently checked at every step.

Your feedback is important to us and will be shared with the staff involved to recognise their efforts in providing compassionate and professional care.

Thank you once again for your kind words.

Kind regards

Kevin

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