"Kind and caring experience "

About: Nottingham University Hospitals NHS Trust - City Campus Nottingham University Hospitals NHS Trust - City Campus Nottingham NG5 1PB

Posted via nhs.uk 15 months ago

I found the everyone at the hospital to be kind, cheerful and caring. I was in the cardiac short stay unit for an ablation on the 4th July. I could not have asked for better care. On the 16th July I was re-admitted to Papplewick Ward after being seen in the cardiac short stay unit. The assessment team were brilliant. Everything was clearly explained to me and doctors, nurses, catering staff, carers and porters were all cheerful and caring during a worrying time. Thank you to all concerned.

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Nottingham University Hospitals NHS Trust - City Campus

Submitted on 25/07/2024 at 10:58

Published on nhs.uk at 10:58

Dear Kathy,
Thank you for sharing your patient experience of our hospitals.
I am pleased to hear that the service met your expectations and that you could not have asked for better care.
I will pass this feedback on to the matron and the ward manager of Papplewick Ward and the cardiac short stay unit so that they can share this with their teams.
Kind regards,
Kelly – Patient experience officer.

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