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"The staff are the best people that you hope you never need"

About: Downe Hospital / Ward 2

(as a relative),

Dad was admitted urgently to Downe hospital ward 2, where he remained for 2 weeks. He was wonderfully cared for by all the staff: cleaners, support staff, catering team, nurses, doctors, consultants, palliative team, physio.

Not only that, but we as family were so well cared for: being able to visit at any time, being able to help with Dad's care, to be there for ward rounds to hear, help, and interpret for the patient with brain tumour processing difficulties, and to stay over for peace of mind with him.

Thank you so, so much. 

Like another local place I am acquainted with, Daisy Lodge, Ward 2 is the best place that you never want to be; the staff are the best people that you hope you never need.

You have all been a blessing to us and our family through this difficult time. Thank you. 

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Responses

Response from Joanne Carson, Clinical Manager, Unscheduled Care, South Eastern HSC Trust 11 months ago
Joanne Carson
Clinical Manager, Unscheduled Care,
South Eastern HSC Trust
Submitted on 31/07/2024 at 09:56
Published on Care Opinion at 09:56


Thank you so much for taking the time to share your experience in Ward 2 at the Downe Hospital. I am delighted to hear that your Dad and your extended family received excellent care and attention while in our care.

Our staff strive to provide the very best patient centred care possible and it means so much to them to receive such positive comments, it is my absolute pleasure to share your kind words with them.

My very best wishes, Joanne

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