My wife has on the last 2 attempts,on different days in the last 2 weeks that she has tried to use the econsult, at either just after 08.00 up to 08.40 the system says that it is not accessible. Try again another day.
My wife today phoned at 09.25 to try and get to see a doctor at either Shorne Village Surgery or Istead Rise to be told that the quota is full and to try again tomorrow, why is it not possible to make an appointment for the following days without going through the usual long waiting list to talk to someone, what a waste of time.
I am really surprised that there was no availability at Shorne surgery (our local one) because I happened to have been in there today for a different matter and remarked to her that the waiting room was empty.
Shorne village surgery appears to be side lined all the time, I realise that things have changed from the first class service that we used to enjoy pre Covid, however the world is back to normal and has been for a while now, why is our GP service in such a bad way, there is probably more people now than before Covid that need the services at Shorne but it is sadly lacking, Istead Rise it seems is no better, please look at the reviews from people that feel they are being badly let down, the number is increasing daily.
"Very poor trying to get appointments "
About: Downs Way Medical Practice Downs Way Medical Practice Gravesend DA13 9LB https://www.downswaymedicalpractice.co.uk/
Posted via nhs.uk
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