"Great practice when you are not ill"

PMC is brilliant for anything scheduled (vaccines, smears, yearly reviews, etc), but you better not be ill and in need of seeing a doctor, as you will maybe speak to someone on the phone (if you're lucky), or receive a text with self-help guidance. I have even had antibiotics prescribed on text for my 3 yo child without anybody having seen her. I'm not a healthcare professional and I do not believe my ability to describe a symptom should be the deciding factor on a treatment for my kids (or myself to be honest).