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"Goodness what a turn Around! Thank you"

About: Laurel House Surgery

I went in the surgery to make an appointment the reception staff were just so lovely and most helpful . I mentioned this to my husband saying Goodness , I don’t know what has happened but Laurel House is so much better ! A few days later I was seeing my new Doctor, again so kind and helpful, again much impressed . I felt my confidence coming back as it has been absolutely awful for the last few years especially when my daughter so poorly and bed ridden with Hyperemesis gravidarum . My feedback at that time reflected how devistated and worried we all were and how badly we were treated. Only last year I tried to move surgeries , having been with Laurel House Dictors since 1950 as I was so worried about being ill ! Now it is like old times and I am no longer afraid of me or any of the family being poorly! So a big well

Done to Laurel House please keep it up ! Big thanks to you all ☺️

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Responses

Response from Laurel House Surgery 9 months ago
Laurel House Surgery
Submitted on 22/07/2024 at 12:03
Published on nhs.uk at 12:03


Hi Kate,

Thank you so much for taking the time to write such a lovely review! We strive to provide a high standard and it's great to have such feedback indicating we are achieving our goals.

Kind regards.

Sue Rogers

Business Manager

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