"Staffing Issues, so do best on what little they…"

Didn't feel reassured. Housebound patient needed doctor callout, they sent something else; they could have explained it but didn't. It felt off-putting when the surgery do an obvious dupe of calling staff 'clinicians' to attempt to hide the fact that they are lower-qualified, lower-trained, less-experienced staff who are not actual doctors, or fully experienced senior nurses. Saying they are sending a 'clinician' when housebound patients with no other options have rung for a doctor callout, does feel like they are trying to lie to us. It doesn't help us feel trusting towards the surgery or the staff. Sent someone who said they were a 'paramedic', and we have no idea as ordinary patients what level of training that is, or ability to diagnose and/or prescribe. The only other place we patients come across paramedics are ambulance crew who absolutely do not and cannot diagnose; that's what those say, so we can only assume what they say is true. Lack of staff are ruining this GP practice, badly limiting what access to a doctor or nursing senior this GP surgery can provide.