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The sink is badly broken

Posted By PJ15

"The sink is badly broken"

About: Northampton General Hospital (Acute) / Accident and emergency

(as a parent/guardian),

Unfortunately there is nowhere to add a photo, but the sink in the room we were in in A&E is badly broken. The water in it is brown and it smells terribly.

The ironic thing is that on the door is a sign saying wash your hands, and the points that you should be washing your hands, but the only place to wash your hands in the room is somewhere that looks like something from Victorian England.

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Responses

Response from Sara Francis, Deputy Head of Patient Experience & Engagement, Northampton General Hospital NHS Trust 16 months ago
Sara Francis
Deputy Head of Patient Experience & Engagement,
Northampton General Hospital NHS Trust

Submitted on 22/07/2024 at 15:08
Published on Care Opinion at 15:08

picture of Sara Francis

Good afternoon,

Thank you for taking the time to leave feedback on your experience at the A&E Department at NGH. Your feedback is very valuable to us, especially when highlighting issues such as broken sinks and brown smelly water!

I will ensure the A&E Department are contacted about this as soon as possible who will hopefully get this fixed in a timely manner.

With best wishes

Sara Francis

Patient Experience Team

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