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"Excellent service "

About: West Suffolk Hospital

Taken to A+E with suspected post knee replacement infection. The nurse and doctor who treated me were amazing. It was quick, professional, friendly and very thorough I can’t thank them enough.

After hearing all the horror stories on the news about A+E and the NHS in general I was reluctant to go in, but my experience was the absolute opposite. I’m so grateful to them and in awe of how they managed my case so efficiently. I was back home within 3 hours of arrival at the unit. Once again thank you so much to them all I’m so so grateful.

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Response from West Suffolk Hospital 12 months ago
West Suffolk Hospital
Submitted on 31/07/2024 at 16:18
Published on nhs.uk at 16:18


Dear Louise

Thank you so much for taking the time to leave us your feedback, we really appreciate it.

We are so delighted to hear that you received such good care and will pass on your comments to the department.

Best wishes

Patient Experience Team

West Suffolk NHS Foundation Trust

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