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"It's early days yet but I feel better - thank you so much"

About: Dumfries & Galloway Royal Infirmary / Cardiology

(as the patient),

Can't thank Dumfries and Galloway Royal Infirmary for their help in fitting me with a pacemaker.

I had an appointment recently and when I got there I was given lots of useful information as to the procedure. After talking it through with Dr Fersia and one of his team it was my decision to postpone for a week. They discussed with me about a pacemaker more suited to my heart. My left ventricle needs help and so recommended left bundle branch area pacing (aka physiological pacing). They did not have one there but would have one for the following week.

When I arrived I was met by lovely friendly nurses, (some familiar). They were very efficient and caring. The theatre staff were also very kind and talked me through things.

Dr Fersia performed the procedure under local anaesthetic and again I was treated with kindness and respect.

I had various tests carried out over the day and was allowed home in late afternoon . 

It's early days yet but I feel better and cannot thank everyone enough.

Well done DGRI!

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Responses

Response from Alexis Brain, Patient Experience and Safety Manager, Patient Experience, NHS Dumfries and Galloway 11 months ago
Alexis Brain
Patient Experience and Safety Manager, Patient Experience,
NHS Dumfries and Galloway
Submitted on 24/07/2024 at 09:23
Published on Care Opinion at 09:23


Dear Demi24

thank you so much for taking the time to share your story with us. I am delighted to hear that you are doing well after having your pacemaker fitted. I have no doubt this was a worrying time for you, and it is lovely to hear that you had such a positive experience while under the care of our teams in DGRI.

I will pass on your kind feedback to the teams concerned which I know will make their day.

Thanks again for posting your experience, I hope you continue to feel well.

kind regards

Alexis

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