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"Excellent Customer Service and Care"

About: Hounslow Family Practice

I would like to say that Hounslow Family Practice should be a role model for all other GP Practices. They are so caring and always available on the same day to support you. Yesterday 30min Before closing, I called the GP surgery and informed receptionist/admin that my father needs medication as he has run out. Within 15mins the medication was ready at the pharmacy. She was so polite over the phone. This is what I call excellent service and great care. Thanks.

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Responses

Response from Hounslow Family Practice 8 months ago
Hounslow Family Practice
Submitted on 30/08/2024 at 09:17
Published on nhs.uk at 09:18


Dear Rakesh ,

We have received your positive feedback regarding our service. Thank you for taking the time in providing the feedback. We are pleased to hear you are happy with the service you received and we appreciate all feedback in order to help us improve our service.

Please do not hesitate to contact the desk with any further queries.

Thankyou

Dr Kultar & Dr Parvinder

&

Hounslow Family Practice Team

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