"Unexpected stay"

About: Wythenshawe Hospital Wythenshawe Hospital Manchester M23 9LT

Posted via nhs.uk 10 months ago

Stayed on ward f5 after heart trouble, all the staff on this ward were brilliant they put me at ease and answered any questions I had they made the say bearable.
The downside was the food, it was disgraceful and hardly fit for human consumption, goo job I could purchase sandwhiches

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Wythenshawe Hospital

Submitted on 23/09/2024 at 15:46

Published on nhs.uk at 15:47

Dear Nick,
Thank you for sharing your feedback regarding the food service during your recent stay. Matron for Cardiology and the team were sorry to hear that the meals did not meet your expectations, and that you had to purchase sandwiches while being an inpatient. We understand how important meals are to your overall experience, and your comfort and well-being remain our top priorities.
Please rest assured that we are reviewing the situation with our kitchen and food service staff to understand what went wrong and how we can improve. We are committed to ensuring that all patients receive nutritious, well-prepared meals that meet their dietary needs and preferences.
On a positive note, we are pleased to hear that our staff were helpful and compassionate during your stay. Your feedback is valuable to us as we continue to improve our services.
Thank you again for bringing this to our attention.
Patient Experience Team
Wythenshawe Hospital

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Wythenshawe Hospital

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Unexpected stay

"Unexpected stay"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k