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"Just another adult"

About: CAMHS (Outpatient Services) / CAMHS Outpatient Team (Angus)

(as a service user),

I first joined CAMHS in 2021, seeing a male worker who i felt as though he couldn’t understand the mentality of a teenage girl, especially within such an age where there are ten times more social pressures on adolescent than before.

Unfortunately it seems many of the mental health workers you have grew up in a society where they didn’t have the same access to the internet, and I feel this social divide between kids now and the adults we are to trust needs to be covered more thoroughly. Sometimes the bad things in our life are impossible to escape from due to phones, they have bred a generation of anxious youngsters that are under the constant fear of having someone filming their most embarrassing moments, or even just embarrassing themselves slightly. We aren’t able to be carefree like kids have and should still be, the schools have put these measures in place to stop bullying but cannot do anything about internet bullying. 

Another thing is it often feels as if the workers I have met don’t understand what I feel, a lot of the time it just feels like I go there, I rant and I get brushed off with some sort of ‘technique’ rather than feeling they are motivated to push me as a client.  My more recent worker has been a lot more helpful and assertive which i did appreciate but overall I feel the fact that the CAMHS workers cannot share personal experiences and details really puts up a divide between the worker and the service users, it stops us from feeling like we can relate and trust the people. It makes us feel like they are just another adult that doesn’t understand why it’s different for us. 

On two separate occasions i made my way to my appointment at CAMHS and was left in the waiting room with my worker not turning up, my mum and i were not contacted before this. 

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Responses

Response from Jill Young, Lead Nurse, CAMHS, NHS Tayside 10 months ago
Jill Young
Lead Nurse, CAMHS,
NHS Tayside
Submitted on 23/07/2024 at 18:43
Published on Care Opinion at 20:38


Thankyou for your feedback around your experience of Child and adolescent mental health service and also your experience of living as a teenager and the challenges that you are facing living in theses time.

I have been listening to the audiobook the Anxious generation and the start of the book it focuses on the challenges that are faced as a consequence of the internet and the challenges that this brings up. I have recommended this to my colleagues as a useful insight into the life and challenges that young people face theses days which as you say may be different from many of our staff's experience of growing up where they likely faced slightly different challenges.

What we hope to do in the assessment process in CAMHS is to understand the things that are going well and the things that are difficult that has lead to the children and young people we see becoming unwell and needing our specialist help. We aim to empower in the steps back to wellbeing and recognise that a young person can not do this independently and will need the support of their families, carers, education, wider community on this journey. As you say we do not tend to share our own stories and that is to keep the focus on the young person and their journey to recovery.

Lastly, please accept my sincere apology about not being seen by your allocated clinician, there can be reasons for this for example a member of the team been off and challenges being faced getting in touch but never the less that is not something we would want a young person coming to our service. If you would like me to look into this further do not hesitate to get in touch with the department.

Kind Regards

Jill Young, Lead Nurse

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