My daughter had a rather nasty fall at school recently so I took her to the Urgent Treatment Centre at Grantham hospital to get checked over due to concerns over concussion.
The centre was very busy but the staff were wonderful from the lady on reception who was happy and smiley despite being busy to the wonderful nurse Kathleen who saw my daughter followed but the jolly friendly doctor.
I felt so pleased with the response and thankfully there were no further concerns for my daughter. Having staff who could make the experience less daunting through their friendly manner made such a difference to her and a worried parent! The doctor was even joking that my daughter would become a doctor herself which she found funny.
In a time where many will criticise the NHS I felt it was important to speak out of the positive experiences that happen. Without the NHS we would be lost and must protect it at all cost!
"Urgent treatment centre experience"
About: Grantham & District Hospital / Accident and emergency Grantham & District Hospital Accident and emergency Grantham NG31 8DG
Posted by Claire2024! (as ),
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