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Yet again, fantastic caring service

Story from nhs.uk

"Yet again, fantastic caring service"

About: Royal United Hospital

3rd time in 6weeks my daughter has been admitted. The care and consideration shown to use was fantastic from A&E to PAU. We never felt rushed or that we were wasting their time. All staff were caring and kind despite being under immense pressure (especially in A&E). I can not thank them enough for their care, compassion and attention. Thank you to the amazing staff, you are all heroes

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Responses

Response from Royal United Hospital 15 months ago
Royal United Hospital

Submitted on 17/07/2024 at 08:14
Published on nhs.uk at 08:15

Dear Ms Brady.

Thank you for your comments about your daughter's recent care at the RUH. I will forward these on to the A&E and PAU team who, we are sure, will be very grateful for your kind words.

Wishing your daughter a very speedy recovery.

With best wishes

The Patient Experience Team.

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