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End of Life Care

Posted By Clahm83

"End of Life Care"

About: Care at Home / Care at Home Ayr South

(as a staff member posting for a carer/relative),

 I'd just like to extend huge thanks on behalf of the family for the thoroughly professional, kind and respectful care that you and the whole team of carers provided for my father, during his last few weeks with us at home. We wouldn't have managed without this support, and I could see that my father always brightened up after receiving attention and exchanging banter with his carers.

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Responses

Response from Claire Donnelly, CAH Assistant Supervisor, Quality Assurance, South Ayrshire Council 10 months ago
Claire Donnelly
CAH Assistant Supervisor, Quality Assurance,
South Ayrshire Council

Submitted on 16/07/2024 at 16:12
Published on Care Opinion at 16:12

Hi,

Thank you so much for taking the time, especially at this difficult time, to share your feedback. It is heartwarming to receive such positive feedback.

We are grateful for your kind words, We strive to deliver, high standards of care to each individual, we are delighted that our carers have provided a thoroughly professional, kind and respectful care to ensure your father was able to remain at home during his last few weeks.

I will pass on your feedback to our team and add this to the carers next newsletter, which I am sure they will be delighted to receive.

Much appreciated,

Claire Donnelly

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