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"Staff are very friendly and helpful and efficient service"

About: Rapid Response Teams / Rapid response team Derry/ Londonderry

(as a service user),

Staff are very friendly and helpful.

Staff always check you are feeling okay before you leave.

Service is efficient and runs on time which is great when you have to get out of work for appointments.

This service means I don't need to get my venesections in the hospital where the waiting times can be longer.

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Responses

Response from Tina McCauley, Rapid Response Team Clinical Co-ordinator, Community & District Nursing, Western Health & Social Care Trust 10 months ago
Tina McCauley
Rapid Response Team Clinical Co-ordinator, Community & District Nursing,
Western Health & Social Care Trust

I manage the rapid response nursing team for Derry,Strabane and Limavady

Submitted on 23/07/2024 at 21:58
Published on Care Opinion at 21:58


Hello Columbapk93,

My name is Tina McCauley and I am clinical coordinator with the rapid response team in Derry.

Thank you so much for your very positive feedback. I am so glad that your experience has been good and that we have been able to deliver your care in a community setting which is obviously suiting your needs.

I will pass on your praise to all the team as I know they will be delighted.

Kind Regards

Tina

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