I visited the urgent care department after contact with the 111 service the day before. My daughter had been suffering with earache for a few days. The 111 service was brilliant and after assessing her we decided I could access the urgent care centre if she was still in pain the next day. The triage nurse at Preston was questioning me about why I hadn't taken her straight to the GP on the first day of symptoms. Then I wouldn't be accessing their service at the weekend. I was quite upset with this attitude. The doctor was brilliant however.
"Urgent Care Services"
About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Lancashire Teaching Hospitals NHS Foundation Trust