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Absolutely brilliant

Posted By chamaeleonjt44

"Absolutely brilliant"

About: Queen Elizabeth University Hospital Glasgow / Orthopaedics (Wards 10a, 10b, 10c &10d)

(as the patient),

I was in hospital after I fell down the stairs at home and I am getting a little bit better every day.

I was really delighted by the standard of care I was given from the most junior nurse to the most senior doctor. Everybody was absolutely brilliant! Everybody was absolutely lovely, professional and attentive.

I am so thankful to all the staff and I’d be grateful if you cold pass on my best wishes to everyone involved in my care.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 15 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 24/07/2024 at 11:49
Published on Care Opinion at 11:49

picture of Kevin Torbet

Dear chamaeleonjt44

Thank you so much for taking the time to share your experience with us. We are delighted to hear that you are on the road to recovery and that you are getting a little bit better every day after your fall.

We are especially grateful for your kind words about the care you received during your stay in the hospital. It is heartening to know that the dedication and professionalism of our staff, from the most junior nurse to the most senior doctor, made a positive impact on your recovery. Your praise for their brilliance, attentiveness, and professionalism is truly appreciated.

I will be happy to pass on your thanks to the team who I'm sure will be touched to hear your kind words.

Kind regards

Kevin

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Response from Morag Busby, Lead Nurse, Orthopaedics (Queen Elizabeth University Hospital and New Victoria Hospital), NHS Greater Glasgow and Clyde 15 months ago
Morag Busby
Lead Nurse, Orthopaedics (Queen Elizabeth University Hospital and New Victoria Hospital),
NHS Greater Glasgow and Clyde

Submitted on 24/07/2024 at 12:54
Published on Care Opinion at 12:54

Hi

Thank you for taking the time to share your experience of your recent care in the Orthopaedic department at QEUH.

Our staff work very hard to deliver a high standard of care and it great to receive such positive feedback regarding their professionalism, kindness and attention to your needs.

I will share your kind words with the Orthopaedic team.

I hope you continue to make a good recovery following your injury.

Kind regards

Morag Busby, Lead nurse Trauma and Orthopaedics

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