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Thank you, we have made friends for life

Posted By Cbh dgn

"Thank you, we have made friends for life"

About: Craigavon Area Hospital / 3 North Ward Royal Victoria Hospital / General Surgery Royal Victoria Hospital / Regional Intensive Care Unit

(as a relative),

My father was in the Royal Victoria Hospital Belfast for a operation, but ended up in ICU. Thankfully after 3 weeks was transferred to 3 North Craigavon. 

From the moment he arrived it was home from home. Daddy settled into the ward for the next 11 weeks the staff had the most compassionate and professional care.

We recently lost our mother Xmas 2023, the staff from ward managers, health care assistants, nurses, OT’s and physio were so professional, caring and attentive to daddy.

Staff kept me informed every step of the way, nothing was ever too much.

To Erin, and Team thankyou from the bottom of our hearts for the outstanding care and support to daddy and our family. Each and everyone of you have been outstanding and should be recognised for all your hard work and dedication.

Thank you we have made friends for life xx

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Responses

Response from Erin Cassidy, Ward Sister 3 North CAH, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 10 months ago
Erin Cassidy
Ward Sister 3 North CAH, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust

Submitted on 15/07/2024 at 09:48
Published on Care Opinion at 09:48

Good Morning,

Thank you so much for taking the time to provide this wonderful feedback on your dads recent admission in 3 North.

I am delighted to hear that you and your family had regular updates and kept in the loop with your dads care.

I will pass this lovely feedback on to all the staff in 3 north

Our team in 3 north strive to deliver the highest standard of care with the patient and family at their focus.

We hope your dad continues to thrive post discharge and wish you all the best for the future

Kind regards

Erin Cassidy

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Response from Rhoda McFarland, Lead Nurse , Regional ICU, Belfast Health and Social Care 10 months ago
Rhoda McFarland
Lead Nurse , Regional ICU,
Belfast Health and Social Care

Submitted on 23/07/2024 at 14:56
Published on Care Opinion at 15:01

Thank you for your post about your father's stay in hospital. I will pass on your feedback to the staff in RICU.

I am glad to hear that your dad is improving and hope that he will continue on his journey to recovery.

Kind Regards

Rhoda McFarland

Lead Nurse RICU, RVH

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