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All staff were kind and caring.

Posted By Caring123

"All staff were kind and caring."

About: Royal Devon & Exeter Hospital (Wonford) / Acute medical admissions (AMU) Royal Devon & Exeter Hospital (Wonford) / Medical Imaging Royal Devon & Exeter Hospital (Wonford) / Outpatients

(as a relative),

My husband had to visit having being sent by his GP. He was seen in the Medical Assessment Unit AMU.

He was seen quickly by nursing staff and then an AHP who was efficient and thorough.

He had a CT scan in imaging when we returned to AMU we were again seen quickly by the consultant and plans were made for treatment and follow up with another specialist as an out patient.  

All staff were kind and caring. 

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Responses

Response from Katherine McDonald, Clinical Nurse Manager (Eastern Services), Acute Medical Unit (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 11 months ago
Katherine McDonald
Clinical Nurse Manager (Eastern Services), Acute Medical Unit (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 12/07/2024 at 15:20
Published on Care Opinion at 15:22

Hello,

I'm sorry to hear that your husband was unwell. I do hope that he is on the mend now.

Thank you so much for your positive feed back, we greatly appreciate you taking the time to let us know. I will make sure that the team on AMU are also aware of this.

Best Wishes,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Elizabeth Chapman, Cluster Support Productivity Manager / Admin Services Manager (Eastern Services), Specialist Services - Medical Imaging / Radiology (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 11 months ago
Elizabeth Chapman
Cluster Support Productivity Manager / Admin Services Manager (Eastern Services), Specialist Services - Medical Imaging / Radiology (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 15/07/2024 at 09:07
Published on Care Opinion at 09:10

Hello Caring123,

My name is Liz Chapman and I work with the team in Medical Imaging where you had your CT scan.

I wanted to say thank you very much for taking the time to feedback to us about the care you have received from our team.

I have fed back and congratulated the team on this piece of excellent feedback. I hope your experiences continue to be positive and wish you the very best for the future.

Best Wishes

Liz Chapman

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