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"You don't get enough praise for the jobs you do"

About: Craigavon Area Hospital / General Surgery Craigavon Area Hospital / Neonatal Unit Maternity care / 2 West Maternity

(as a service user),

Our son was born at 35 weeks in CAH my emergency c section in April 2023, in what was a very stressful time. I can honestly not praise the staff enough from the anaesthetist in theatres (Kevin) who talked me through exactly what was happening, to all the staff  in neonatal where our son was for the first 8 days of his life after he was born, they truly are our hero's  who we are eternally grateful to, especially Donnal and Kirsty who also cared for him, and all the Midwives on 2 west. You don't get enough praise or credit for the jobs you do.  From the bottom of our hearts we thank you all  for the high standard of care and professionalism we both received. 

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Responses

Response from Seanna McKerr, Staff Nurse, Children and Young People's Directorate, Southern Health and Social Care Trust 15 months ago
Seanna McKerr
Staff Nurse, Children and Young People's Directorate,
Southern Health and Social Care Trust
Submitted on 15/07/2024 at 17:17
Published on Care Opinion at 17:17


picture of Seanna McKerr

Hello

Thank you so much for sharing such lovely words about your experience in neonatal.

I'm sure it was a very stressful and difficult time for you, but it is reassuring to hear that you and your son were well cared for during this period.

We hope you are keeping well and are enjoying quality time with your baby at home.

We will pass on your feedback to our staff,

Thanks again,

Seanna

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