Care Opinion

Great service!

Story from nhs.uk

"Great service!"

About: Eastbourne District General Hospital

Mum was asked by GP if we could go to A&E immediately. The staff were great from booking in, to triage nurse, to seeing the doctor at discharge, but we wanted to say a big thank you to the young trainee lady working Health Care Assistants, who carried out ECG, fitted canula and took bloods. She was very professional, caring, & clearly not fazed having 3 others in the room. Keep up the good work!

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Responses

Response from Eastbourne District General Hospital 3 months ago
Eastbourne District General Hospital

Submitted on 23/07/2024 at 13:19
Published on nhs.uk at 13:19

Dear Ian,

We really appreciate you taking the time to provide such positive feedback following your mother's attendance to our Emergency Department at Eastbourne District General Hospital. Your comments about the competency of one of our trainee Healthcare Assistant's was pleasing to read and will be relayed to the Emergency Department Team. Please convey our best wishes to your mother.

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