"Pre-assessment clinic"

I visited for first time. A little confusing to find your way around. All of the staff I interacted with in pre-assessment were lovely, extremely professional while being friendly. All of my checks were done promptly and consent obtained where required. My privacy was maintained and I was treated like an intelligent human being despite disclosing mental illness which sadly does not always happen. I had to disclose to a male staff nurse why I would not agree to spinal surgery and it was a very sensitive matter. He displayed empathy and respect, reassuring me that this would be conveyed. Thank you to all of you, you are a credit to the nursing profession. Its not easy but you are doing a great job.