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"Valuable local facility for a growing and very…"

About: Victoria Hospital

My mother is elderly and in her 80's. Unfortunately she has partial sightedness and tore her skin on her leg when closing the door as she was reading recipes with her other good eye and did not get out the way. She is on blood thinner so bleeds easily. It was a 2 inch cut and I cleaned the wound and put iodine on it and a bandage and then we went to Minor Injuries on Sunday without an appointment and again on Tuesday for change of band.

The hospital staff were professional and very nice to my mother and they are very busy. For the NHS trust that runs this facility please do not take this away from Deal as many of us including myself pay our taxes and the town is growing rapidly and needs to keep public services rather than keep losing them that has been the the case for many decades.

Thank You to the staff that dealt with my mother and both of us appreciated your help and support and care.

Kind Regards

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Responses

Response from Victoria Hospital 9 months ago
Victoria Hospital
Submitted on 31/07/2024 at 11:44
Published on nhs.uk at 11:44


Dear Anonymous,

We are pleased to hear that you received a positive experience when you and your mother had a need to attend the Urgent Treatment Centre at Victoria Hospital. I hope your mother is doing well.

We have logged this on our system and will share with the team leads.

Thank you for taking the time to share with us your experience.

Kind regards

Patient Advice and Liaison Service (PALS)

Kent Community Health NHS Foundation Trust

Trinity House

110-120 Upper Pemberton

Eureka Business Park

Ashford

TN25 4AZ

Phone: 0800 030 4550 : Monday to Friday, 08.30-16.30.

Text: 07899 903499

Email: kentchft.PALS@nhs.net

Web: www.kentcht.nhs.uk/PALS

Twitter: @NHSKentCHFT

Facebook: /KentCommunityHealth

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