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"Endoscopy mid ulster - I was fully informed"

About: Mid-Ulster Hospital / Endoscopy Suite

(as a service user),

Feeling nervous about the procedure I was immediately put at ease by the wonderful nursing staff in the endoscopy unit. They made sure I was fully informed about what was happening and what to expect. They were so warm and friendly. Special thanks to Chris and Liz ! 

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Responses

Response from Deborah Poots, Deputy Ward Manager, Endoscopy, Mid Ulster Hospital, NHSCT 11 months ago
Deborah Poots
Deputy Ward Manager, Endoscopy, Mid Ulster Hospital,
NHSCT
Submitted on 11/07/2024 at 18:22
Published on Care Opinion at 18:22


Hi.

My name is Debbie Poots, I am the Deputy Ward Manager in Mid Ulster Endoscopy Unit.

Thank you for taking the time to response with feedback about the care you received on our unit.

It is great to know that the staff made you feel at ease and informed about your test. It is generally an anxious time for patients and we strive to make it as easy and safe as possible for everyone.

I will ensure your compliments are shared with the relevant staff.

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