"Hodge hill Family practice "

Today at 4:10 I got appointment for my daughter.i,m in surgery at 4:03 and I go straight to receptionist I gave her my daughter name and d.o.b.after that she said ok.I wait there in surgery for 1 hour and 10 min .after the time she told me that oh do you have a appointment here in surgery.i told her that I gave you my daughter name and d.o.b and you check compute and said ok .now you seems like she don’t know anything.she oh I forgot to click it’s just a human error.if this is a human error she saw me that I’m sitting there all the time why she is not responding if she saw me i,m there more then one hour.she is soooo rude first I go there .she is like we are not humans she is the only one.she is just don’t care about anyone.if she really apologetic she should send me to the doctor because doctors are still in the surgery.because she don’t care she just told me i gave your tomorrow’s appointment.after ruin my 1 and half hour .