"So limited GP Access"

I have tried to access Wilson Practice via the e consult system for 4 days to get a GP appointment but it appears that unless you can get onto e consult at 07.30 or very shortly afterwards (under an hour) due to the imposed capacity constraint it is now impossible to get a GP appointment by phone (or indeed any other method of communication). I cannot do this time due to work constraints - so in effect it is impossible, I was informed by reception team, to get access to a GP unless through e consult.

This is actually discriminatory in my opinion as the NHS should be accessible to all members of the public. The only option therefore is to go A&E to get treatment which is impracticable (and puts even more strain on the NHS as a result).

I keep seeing comments by the Wilson Practice Manager that "improvements are coming" at various times over the past 2 years but it is not happening. It is not patients fault that there is population growth in Alton and COVID related issues cannot be used as a valid excuse any longer surely?.

E consult should not be the only vehicle for getting access to GP services. It states that e consult is available from 07.30 until 12.00 on your practice website but the reality is that due to the practice imposed capacity limit means it is not practically available between those times.

I would hope to get some sort of response to this review from the Wilson Practice as to what commitment will be made to improve this situation as it is a wholly unsatisfactory state of affairs.