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"Pre-op assessment made me feel well informed and confident"

About: Causeway Hospital / Pre-Assessment Unit

(as the patient),

I attended for hysterectomy pre-op assessment. The care was excellent. Megan who took my blood tests and did an ECG etc. was friendly, pleasant and efficient.

Then a lovely nurse whose name I can’t recall, was very informative and helpful and put me at ease as I am very nervous about anaesthetic and surgery. She answered all my questions and explained the procedure well.

I left feeling confident that I was in the hands of a competent medical team.

The whole area was very clean . 

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Responses

Response from Marie Devlin, Manager Pre Assessment Unit, Antrim & Causeway, Surgical and Clinical Services, NHSCT 6 months ago
Marie Devlin
Manager Pre Assessment Unit, Antrim & Causeway, Surgical and Clinical Services,
NHSCT
Submitted on 29/10/2024 at 11:32
Published on Care Opinion at 11:32


Hi Hysterectomy patient

My name is Marie Devlin and I am the manager of the pre assessment unit. Thank you so much for taking the time to give us your opinion on your visit to our unit. I will pass on your comments to Megan and the nurses as it is always lovely to get acknowledged for the good work they do

.Everyone works very hard to make each patients experience personal to them and I am extremely proud of them all. We understand that patients can be very apprehensive about their surgery and anaesthetic and we try to allay any fears or worries that they may have.

I wish you well with your pending surgery and a speedy recovery.

Regards Marie

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