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"I walked out feeling so well taken care of"

About: Sandyford Clinic

(as the patient),

Had my first ever coil insertion at the Sandyford central clinic. Was so impressed by the professionalism and the compassionate manner of the staff. I walked out feeling so well taken care of and it was by far the best experience I’ve had within the NHS. I wish I could remember the names of the staff, it was a male doctor and a female nurse training to do coils as well as a lovely female HCA.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 9 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 19/07/2024 at 14:41
Published on Care Opinion at 14:41


picture of Kevin Torbet

Dear coinck49

Thank you for sharing your positive experience at the Sandyford Central Clinic. We are delighted to hear that your first coil insertion was conducted with professionalism and compassion by our staff. Our team strives to provide the highest standard of care, and it is heartening to know that this was reflected in your visit.

We will pass on your kind words to the team, including the male doctor, female nurse in training, and the Health Care Assistant who attended to you. They will be pleased to hear that they made such a positive impact on your experience.

Kind regards

Kevin

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