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"Can't thank them all enough"

About: General practices in Fife Victoria Hospital / Outpatients

(as the patient),

I  was feeling unwell passing blood. I asked for appointment with doctor at my medical practice on a Monday and was phoned 1 hour later. Had appointment with doctor for the afternoon, was seen and it was arranged for bloods to be taken.

The Weds proceeded with appointment and after bloods were taken it was discovered that I would have to get my I&R checked. That was also arranged within 5 minutes with nurse next door. It was much higher than normal so the surgery then spent a great deal of time organising a vine of K protein to reverse my levels. On the same night was given an appointment with Victoria Infirmary Kirkcaldy and was administered K protein.

Next day hospital phoned, back in, bloods taken, chest X-ray taken, with results within hour.

Next day seen by surgery again bloods checked and ct scan arranged for 2 weeks later.

All this time I had explained I look after my 94 year old mother. I would just like to thank all the doctors staff and admin for all the attention and all that was done within 1 week, can’t thank them all enough.

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Responses

Response from Shelley McBain, Interim Service Manager, Primary & Preventative Care, Fife Health & Social Care Partnership 12 months ago
Shelley McBain
Interim Service Manager, Primary & Preventative Care,
Fife Health & Social Care Partnership
Submitted on 10/07/2024 at 13:51
Published on Care Opinion at 13:51


picture of Shelley McBain

Dear Wilbg86

Thank you for taking the time to leave this lovely feedback on your recent experience. My name is Shelley McBain and I am the interim Service Manager for Primary Care. I am delighted that you felt fully supported by the General Practice team, and I will ensure that your comments are shared with the team.

Thanks again, and wishing you all the best for your ongoing treatment and journey.

Shelley

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