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"Poor communication"

About: Royal Alexandra Hospital / Acute Medical Unit (Ward 2)

(as a relative),

There has been shocking communication the the Royal Alexandra Hospital Paisley Medical Assessment unit. Abandoning an 89 year old in the corridor and staff ignoring family. No excuse for poor communication. No explainer to family. Really disappointed.

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Responses

Response from Geraldine Sparkes, Lead Nurse, Acute Medical Unit and Medical Assessment Unit, NHS Greater Glasgow and Clyde 12 months ago
Geraldine Sparkes
Lead Nurse, Acute Medical Unit and Medical Assessment Unit,
NHS Greater Glasgow and Clyde
Submitted on 10/07/2024 at 09:31
Published on Care Opinion at 09:56


Dear Angry relative 2024, I am so sorry to learn of your recent experience at RAH MAU

I am lead nurse for the service I would greatly appreciate if you can contact me to allow me to explore this further and obtain patient details

Geraldine.sparkes@ggc.scot.nhs.uk

07473228882

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