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"Nothing short of excellent"

About: Trauma & orthopaedics / Orthopaedic National Treatment Centre

(as the patient),

I had a total knee replacement carried out at the N. T. C. Victoria hospital Kirkcaldy. The friendly staff at the reception pointed me in the right direction to the lift to level one within the building.

On entering level one my particulars were taken by firstly by a nurse followed by my consultant followed by a anaesthetist and then by the theatre nurse prior to be taken to the ward one within the N.T.C.

On entering ward one the nurses were very helpful in getting me settled in to my room and preparing me for the operating theatre, shortly after that the theatre nurse came for me and took me to the theatre annex where the theatre staff were already waiting to prepare me for my operation .

The theatre personnel were all very helpful in preparing and informing me of what was happening whilst preparing me for the surgery.

The operation lasted between one and two hours , on completion I was transferred to my room where health checks were carried out at regular intervals throughout the day and into the next day until it was decided that I was fit enough to be discharged by the nursing staff.

Lastly I was checked by the physiotherapists to make sure that I was able to do certain tasks before I was discharged.

In my opinion my journey from start to finish in our N.T. C. was nothing short of excellent.


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Response from Aileen Mackin, Charge Nurse, National Treatment Centre, NHS Fife 10 months ago
Aileen Mackin
Charge Nurse, National Treatment Centre,
NHS Fife
Submitted on 12/07/2024 at 17:42
Published on Care Opinion at 17:42


picture of Aileen Mackin

Dear Eckym36,

Thank you very much for posting your kind feedback regarding your recent stay within the NTC.

I am glad to read that you found the staff friendly and informed throughout your stay.

The staff will be glad to hear that your stay was excellent.

We all wish you well with your recovery,

Take Care,

Aileen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Eckym36 (the patient)

It was nice to have a response to my story from Aileen.

My hope that it will help others when and if they require a operation of this type.

Eckym36

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