"Great care"

About: Tameside and Glossop Integrated Care NHS Foundation Trust Tameside and Glossop Integrated Care NHS Foundation Trust Ashton-Under-Lyne OL6 9RW

Posted via nhs.uk 11 months ago

Had a phone call Cardiology appointment on the 1st of July 2024. The Doctor explained everything concerning the issue, including test results, and listened to everything I had to say, answering all my questions. By the time the appointment was over I was fully informed of the situation. Received a follow up letter on the 6th July 2024. The Doctor was very professional, caring and polite which makes you feel at ease.

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Sue Rothwell

Assistant Chief Nurse, Corporate Nursing and Integrated Governance,

Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 09/07/2024 at 11:41

Published on Care Opinion at 11:41

Thank you for sharing your positive feedback regarding your recent telephone appointment with the Cardiology Department. I am delighted to hear that you received clear information, had all your queries addressed, and felt reassured by the doctor. Your comments have been passed on to the Cardiology Team to acknowledge your appreciation.
We are always keen to find out more about our patients’ experiences, to share what went well and learn from what could have been improved. If you would be happy to talk to one of our team about this, please email patient.experience@tgh.nhs.uk and one of our team will get in touch.

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