"Great practice "

Very helpful, friendly, patient staff on reception. On the phone, once I get through, the receptionists again try and do their best to respond to my request. Occasionally in the past I have been irritated because something hasn’t worked as it should, and occasionally I have have seen their tiredness or frustration. On both sides these are rare but totally understandable responses, and never has anyone behaved inappropriately. Almost all the time all the time they do a great job, which is impressive considering however stretched the system is. I have the same experience with the nurses and doctors. All the doctors I have come across have never made me feel rushed or a ‘time waster’ during a consultation, they have responded promptly to follow on referrals, given sound advice, been clear about waiting times and other options. They have rung me when they say and been both informative and appropriately decisive. Whether face to face or on the phone I have felt listened to.

I rate this practice very highly, and very much appreciate the service I receive. I can only compare my experience with that of friends and family, and both my husband and I feel very relived with the choice we made when our previous practice closed