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Ward 27 went above and beyond in my mum's final days

Posted By Roco

"Ward 27 went above and beyond in my mum's final days"

About: Western General Hospital / General Medicine

(as a relative),

I would just like to thank the staff in ward 27 WGH for all their care and compassion they gave my mum and family in her final days.

A special thanks to nurses Linzi and Charlotte who went above and beyond to give my mum her final wish of getting outside for ‘fresh air’. Sometimes as nursing staff you don’t realise just how much a difference you make to people.

It’s things like this that we remember and cherish 🤍 Thank You x

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Responses

Response from Neil Boyle, Interim Associate Nurse Director, Western General Hospital, NHS Lothian 12 months ago
Neil Boyle
Interim Associate Nurse Director, Western General Hospital,
NHS Lothian

Submitted on 08/07/2024 at 12:39
Published on Care Opinion at 12:39

picture of Neil Boyle

'Roco',

Thank you for taking the time to give your kind feedback especially at what must be a difficult time for you and your family.

I'm glad that your mum received the individualised care that mattered to her in her last few days.

I will make sure that your comments are fed back to the w27 team.

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